Please read the following booking conditions and general information on tours. The booking conditions set out our respective rights and obligations and the general information states what you should expect on our tour.
BOOKINGS & DEPOSITS
The tour booking will be confirmed only upon receipt of a Non Refundable amount of 10% of the tour price.
- 40% of the tour price to be paid 45 days prior to the date of departure.
- Balance 50% of the tour price to be paid 15 days prior to the departure.
- All extra services and charges such as rail and air fares, transfers and transport, hotel and
- any other similar services which are not included in the tour cost will be confirmed only on receipt of 100% advance.
Bookings made within 15 days of the departure date will be processed only on receipt of 100% payment.
ALTERATION BY YOU
- If you wish to change your tour booking and/or other accommodation and travel arrangements, you need to inform us in writing via email / letter. We will try our best to comply with your request. However there will be an additional charge incurred as a result of cancellation charges payable to the hotel, transport, and other travel arrangements.
- If you wish to change your booking after commencement of your trip, we accept no liability for any loss, damage or additional expense and cannot guarantee any refund or reimbursement of any expenses paid by you.
CANCELLATION BY YOU
In the event of any cancellation by you, we would need a notification from you in writing.If we receive the cancellation notification from you before 45 days prior to the date of departure, the initial non refundable 10% deposit amount shall be forfeited in addition to the cancellation charges for other services. If we receive the notification in 1-45 days prior to the date of departure further cancellation charges shall be levied as per the following terms:
- Cancellation between 45 to 31 days before date of departure: 20% of tour price + cancellation charges for other services.
- Cancellation between 30 to 16 days before date of departure: 50% of tour price + cancellation charges for other services.
- Cancellation between 15 to 8 days before date of departure: 80% of tour cost + cancellation charges for other services.
- Cancellation between 7 to the day of departure: 100% of tour cost + cancellation charges for other services.
CANCELLATIONS IN CASE OF CUSTOMIZED AND PACKAGE TOUR
In case of change in the group size due to cancellations revised cost will be quoted for the revised group size and the cancellation charges if any for any confirmed arrangements and services will also be charged in addition. Our standard cancellation policy will not be applicable. But if the entire group cancels the tour, the standard cancellation policy will be applicable.
ALTERATION BY ‘GET UP AND GO’
It is unlikely that “GET UP AND GO” will make changes in the tour. However, we plan the arrangements many months in advance and may have to occasionally make alterations. If we need to make any major changes in the fixed departure itinerary before departure due to unavoidable circumstances, we will try and notify you as soon as possible. You will have a choice of either accepting or canceling your booking in which case we shall refund you in full.In case of any extensions / changes in tour itinerary, after commencement of your tour, due to unforeseen circumstances beyond our control, extra expenses at actuals will be payable to “GET UP AND GO”.
CANCELLATION BY ‘GET UP AND GO’ & REFUNDS
“GET UP AND GO” reserves the right to cancel a Fix Departure Tour if the minimum numbers of persons as specified, do not book on that tour. We strongly suggest you not to book any of your travel and other arrangements, till you receive a final confirmation from us minimum 30 days in advance.“GET UP AND GO” reserves the right to refuse or cancel any booking if we consider it necessary. In such cases, we shall refund all the money that you have paid.Upon commencement of your trip, “GET UP AND GO” reserves the right to refuse a member from continuing the tour in case of misconduct or bad health or unfit to travel. In such cases, we shall not refund any money that you have paid.
If cancellation or alteration by “GET UP AND GO” is caused by events including war or threat of war, strikes, civil strife, natural disaster, technical or political difficulties affecting air or ground transport, or events amounting to force majeure, this will naturally limit our liability. If such events occur before the departure date, we will do our best to make alternative arrangements. If these are not acceptable, then we will make a refund, after charging any reasonable expenses that we may have incurred.
INDEPENDENT ARRANGEMENTS & CLAIMS AGAINST THIRD PARTIES
Any arrangements you make independently which do not form part of the tour are entirely at your own risk.In case you are delayed in joining the group at Ex. Destination before the time specified, the group would continue as per the schedule. We will make our best efforts to make alternative travel arrangements so you can join the group as early as possible, but all the additional expenses for these arrangements will be charged additional and the payment needs to be done in our office or to the tour leader in cash on the tour.If you, or any member of your party, suffer death, illness or injury while on holiday arising out of an activity which does not form part of your tour arrangements, we shall at our discretion, offer advice, guidance and assistance to help you in resolving any claim you may have against a third party.
We will try and fulfill your special requests, if any and will pass on the information to our associates and other service providers but do not guarantee that the requests will be carried out.
PRICE AND SERVICE VARIATION
“GET UP AND GO” does not accept responsibility for any change in prices or variation of services as stated. All services and prices are subject to change without notice.
AUTHORITY ON THE TOUR
By accepting the terms and conditions, you agree to accept the authority and decisions made by employees, group leaders, agents, suppliers while on tour. If in the opinion of any of these, your health or conduct appears likely to endanger the progress of a tour you may be excluded from the whole of, or a part of, the tour. In the case of ill-health we may make such arrangements as we deem necessary and recover the costs thereof from you. If you commit an illegal act we shall cease to have responsibility to or for you.Before booking with us, we would advise you to consider the challenging nature of the tour. The itineraries outlined in on our website must be seen as an indication of our intention, rather than a contractual obligation on our part. Unforeseen local conditions or events may sometimes necessitate changes to the itinerary, accommodation or means of transport. We accept your booking, on the understanding that you realize the potential hazards involved in this kind of tour, including injury, disease or loss/damage to personal property, inconvenience and discomfort. Refunds will not be given for unused services.
PHOTOGRAPHY AND FEEDBACK
“GET UP AND GO” escorts / representative may take photographs of the clients while on tour. “GET UP AND GO” reserves the right to use this material for advertising and promotions without obtaining further consent. Any written feedback or testimonial or comments may be used by “GET UP AND GO” for promotion, advertisement or on website or on any promotional material. In any case, if any member has any reservations on the same, he or she must intimate us or our representative in advance.
We will be able to advise on mandatory health requirements; however we are not medical experts. It would be your responsibility to obtain a proper medical advice. If you are suffering from any health issues or if you are on any medication or have any allergies you need to keep us informed via written communication.